"I requested the kit, and it came very fast. I sent in a bunch of old jewelry that I would never use again and my daughter did not want. In less than one week, I had the response from my package. much more than I expected too. I'm very impressed with the fast turn around and ease of use. very professional and friendly. would tell everyone if you have old jewelry items that you no longer want, give this a try. you will NOT be disappointed. Thank you again!"